knowledgebase
F.A.Q.
Pre-Sale Questions
Have pre-sale questions? Our team is here to help you choose the perfect web hosting, development, or software solution for your needs. Whether you’re comparing plans, need clarification on features, or want advice on scalability, we’re happy to provide expert guidance—with no pressure and no pushy sales tactics. Get quick, friendly responses to make the best decision for your business. Contact us today!
We provide shared hosting, VPS, dedicated servers, and cloud solutions tailored for blogs, businesses, and high-traffic sites. [Link to plans]. Need help choosing? Describe your needs, and we’ll recommend the best fit!
Yes! We offer free, hassle-free migration for most hosting plans. Our team handles everything—zero downtime guaranteed.
Absolutely! You can scale resources anytime. Upgrades/downgrades take effect immediately, with prorated billing adjustments.
All plans include SSL certificates, DDoS protection, daily backups, and malware scanning. Need more? Ask about advanced security add-ons.
Our 24/7 support team typically responds within 15 minutes for urgent issues via live chat. Email tickets get replies in under 2 hours.
Some Common Questions
What technologies do you use for website development?
We use modern stacks including WordPress, Laravel, React, and custom PHP/MySQL based on your project requirements. All our websites are mobile-responsive and SEO-optimized.
How long does it typically take to develop a website with Hostiya?
Standard business websites take 2-4 weeks. Complex e-commerce or custom web apps may require 6-8 weeks. We’ll provide a detailed timeline after discussing your specifications.
Do you provide website design services along with development?
Yes! Our full-service package includes UI/UX design, development, testing, and deployment. We’ll create mockups for your approval before coding begins.
Will I own the website and source code after development?
Absolutely! You retain full ownership of all design files and source code. We’ll transfer all credentials upon project completion and provide documentation.
Consultation & Strategy
We start by understanding your business needs and goals, providing expert advice and creating a customized strategy that aligns with your vision.
Implementation & Development
Our team designs and develops secure, high-performance websites, software, and hosting solutions tailored specifically for your business.
Ongoing Support & Growth
After launch, we offer continuous support, maintenance, and strategic guidance to ensure your digital presence continues to grow and succeed.